Privacy Policy

Effective Date: 01/01/2025

Welcome to Yalla Fel Sekka ("YFS," "we," "our," or "us"). By using our website, mobile application, or services, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using our services, you confirm that you are at least 18 years old or have parental/guardian consent and are legally capable of entering into a binding agreement.

2. Use of Services

• Eligibility: You may use our services for lawful purposes only.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
• Prohibited Activities: You agree not to engage in any activities that violate applicable laws, infringe on others’ rights, or disrupt our services.

3. Orders and Payments

• Placing Orders: All orders are subject to availability and acceptance.
• Pricing and Payment: Prices are listed in Egyptian Pounds (EGP) and are subject to change. Payment must be made at the time of order placement.
• Order Cancellation: We reserve the right to cancel any order due to errors, stock unavailability, or suspected fraudulent activity.

4. Delivery

• Delivery Times: Delivery times are estimates and may vary based on location and circumstances.
• Delivery Responsibility: Once an order is delivered, you are responsible for its care and handling.

5. Refunds and Returns

Refunds and returns are subject to our Refund and Return Policy, which is available on our website.

6. Intellectual Property

All content, trademarks, and intellectual property on our website and services are owned by YFS or licensed to us. You may not reproduce, distribute, or use this content without prior written permission.

7. Limitation of Liability

To the extent permitted by law:

• YFS is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
• YFS's total liability for any claim is limited to the amount you paid for the specific service or order.

8. Indemnification

You agree to indemnify and hold YFS harmless from any claims, damages, or liabilities arising from your use of our services or violation of these Terms.

9. Termination

We may suspend or terminate your account or access to our services at our sole discretion for any reason, including breach of these Terms.

10. Governing Law

These Terms are governed by the laws of Egypt, and any disputes shall be resolved exclusively in the courts of Egypt.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

• Phone: +20 010 269 680 34
• Email: customersupport@yallafelsekka.com

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